{"id":2348,"date":"2023-04-27T11:43:04","date_gmt":"2023-04-27T09:43:04","guid":{"rendered":"https:\/\/www.canoe-ardeche.com\/book-online\/"},"modified":"2026-05-05T09:45:07","modified_gmt":"2026-05-05T07:45:07","slug":"book-online","status":"publish","type":"page","link":"https:\/\/www.canoe-ardeche.com\/en\/book-online\/","title":{"rendered":"Book online"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:30px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-spacing-right-large:1.92%;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\"><h1 class=\"title-heading-center\" style=\"margin:0;\"><p>Book online<\/p>\n<h4>Have a question about your booking? Check the Frequently Asked Questions at the bottom of this page.<\/h4><\/h1><\/div><div><a rel=\"nofollow\" class=\"fusion-button button-flat button-medium button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.canoe-ardeche.com\/en\/book-online\/?partenaire=o\" style=\"float:right;\"><span class=\"fusion-button-text\">I have a discount code<\/span><\/a><\/div>\t\t<script type=\"text\/javascript\" src=\"https:\/\/www.mtcom.fr\/widgets\/reservation\/widget.js\"><\/script>\n        <div id=\"reservation\"><\/div>\n        <script type=\"text\/javascript\">\n            jQuery('#reservation').resaForm({\n                idPrest: '24902',\n                idCategorie: '12',\n                lg: 'en',\n                urlparent: window.location.href,\n                bgbody: '#fff',\n                ftbody: '#565d62',\n                fth2: '#00527A',\n                bdinput: '#eeeeee',\n                bgblocbt: '#3163BD',\n                ftblocbt: '#ffffff',\n                bdinputglyph: 'transparent',\n                bgpanelbody: '#EEEEEE',\n                ftpanelbody: '#565d62',\n                bgtotright: '#d9edf7',\n                fttotright: '#496D83',\n                ftlinkcgv: '#2d2d2d',\n                ftlinkcgvhover: '#23527c',\n\t\t\t\ttestmtcom: 0,\n\t\t\t\tpreparam: '0',\n\t\t\t\tpartenaire: '',\n\t\t\t\tstylePlus: '.wrap-labelpartranche.id665+%7B+display%3Anone+%7D'\n            });\n        <\/script>\n        <style>\n        .fancybox-overlay { z-index: 99998 !important; }\n\t\t.fancybox-opened { z-index: 99999 !important; }\n        <\/style>\n\t\t<\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_4_5 4_5 fusion-flex-column FAQ\" style=\"--awb-padding-bottom:0px;--awb-bg-size:cover;--awb-width-large:80%;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.4%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"title-heading-left\" style=\"margin:0;\">Online booking : FAQ<\/h3><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-custom10);--awb-toggle-hover-accent-color:var(--awb-custom11);--awb-title-font-family:&quot;Poppins&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-line-height:1.5;--awb-content-font-family:&quot;Poppins&quot;;--awb-content-font-style:normal;--awb-content-font-weight:regular;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2348-1\"><div class=\"fusion-panel panel-default panel-db82bf01eeae69482 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_db82bf01eeae69482\"><a aria-expanded=\"false\" aria-controls=\"db82bf01eeae69482\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#db82bf01eeae69482\" href=\"#db82bf01eeae69482\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Should I book in advance?<\/span><\/a><\/h4><\/div><div id=\"db82bf01eeae69482\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_db82bf01eeae69482\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, we strongly recommend booking in advance. This also allows you to benefit from special rates<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-77b8805d830bcf0fd fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77b8805d830bcf0fd\"><a aria-expanded=\"false\" aria-controls=\"77b8805d830bcf0fd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#77b8805d830bcf0fd\" href=\"#77b8805d830bcf0fd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can a reservation be cancelled?<\/span><\/a><\/h4><\/div><div id=\"77b8805d830bcf0fd\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_77b8805d830bcf0fd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, you can cancel your descent at any time by phone. A refund will be issued in accordance with our cancellation policy (see <a href=\"https:\/\/www.canoe-ardeche.com\/en\/general-terms-of-sale\/\">T&amp;Cs<\/a>).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7a131fc981bda593b fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7a131fc981bda593b\"><a aria-expanded=\"false\" aria-controls=\"7a131fc981bda593b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#7a131fc981bda593b\" href=\"#7a131fc981bda593b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens in case of bad weather?<\/span><\/a><\/h4><\/div><div id=\"7a131fc981bda593b\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_7a131fc981bda593b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Trips are maintained even in case of poor weather (except in the event of a M\u00e9t\u00e9o France orange or red alert). If conditions do not suit you, you may change the date of your booking free of charge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-66e158e7c5efca466 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_66e158e7c5efca466\"><a aria-expanded=\"false\" aria-controls=\"66e158e7c5efca466\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#66e158e7c5efca466\" href=\"#66e158e7c5efca466\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I need to choose my boat when booking?<\/span><\/a><\/h4><\/div><div id=\"66e158e7c5efca466\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_66e158e7c5efca466\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No, the choice of boat (1 or 2 seats) is made on site on the day of your descent.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5c926b1845db2bc3d fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5c926b1845db2bc3d\"><a aria-expanded=\"false\" aria-controls=\"5c926b1845db2bc3d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#5c926b1845db2bc3d\" href=\"#5c926b1845db2bc3d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What does \u201cthe central seat\u201d mean?<\/span><\/a><\/h4><\/div><div id=\"5c926b1845db2bc3d\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_5c926b1845db2bc3d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Each two-seater canoe has a seat in the center, called the \u201ccentral seat\u201d, which is specifically reserved for children aged 7 to 12. This seat is not accessible to adults.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a91dd9c719d547761 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a91dd9c719d547761\"><a aria-expanded=\"false\" aria-controls=\"a91dd9c719d547761\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#a91dd9c719d547761\" href=\"#a91dd9c719d547761\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have a child under 7 years old and I would like to book a guided descent. How do I proceed?<\/span><\/a><\/h4><\/div><div id=\"a91dd9c719d547761\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_a91dd9c719d547761\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>For any descent with an instructor, we kindly ask you to contact us by phone first. We will then explain how to complete your booking online.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e568fe4e0eb696078 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e568fe4e0eb696078\"><a aria-expanded=\"false\" aria-controls=\"e568fe4e0eb696078\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#e568fe4e0eb696078\" href=\"#e568fe4e0eb696078\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have a Smartbox, Wonderbox, etc.: how do I book?<\/span><\/a><\/h4><\/div><div id=\"e568fe4e0eb696078\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_e568fe4e0eb696078\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>For any booking with a Smartbox, Wonderbox or similar voucher, please contact us by email at: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"847\" data-end=\"872\">contact@canoe-ardeche.com<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cf4b9f6b918255187 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-custom10);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cf4b9f6b918255187\"><a aria-expanded=\"false\" aria-controls=\"cf4b9f6b918255187\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2348-1\" data-target=\"#cf4b9f6b918255187\" href=\"#cf4b9f6b918255187\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have a partner code: how do I use it?<\/span><\/a><\/h4><\/div><div id=\"cf4b9f6b918255187\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_cf4b9f6b918255187\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>To book with a partner code, click on the \u201cI have a partner code\u201d button, enter your code, and follow the steps of the online booking process.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2348","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/pages\/2348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/comments?post=2348"}],"version-history":[{"count":3,"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/pages\/2348\/revisions"}],"predecessor-version":[{"id":4988,"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/pages\/2348\/revisions\/4988"}],"wp:attachment":[{"href":"https:\/\/www.canoe-ardeche.com\/en\/wp-json\/wp\/v2\/media?parent=2348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}