Book online

Have a question about your booking? Check the Frequently Asked Questions at the bottom of this page.

Online booking : FAQ

Should I book in advance?

Yes, we strongly recommend booking in advance. This also allows you to benefit from special rates

Can a reservation be cancelled?

Yes, you can cancel your descent at any time by phone. A refund will be issued in accordance with our cancellation policy (see T&Cs).

What happens in case of bad weather?

Trips are maintained even in case of poor weather (except in the event of a Météo France orange or red alert). If conditions do not suit you, you may change the date of your booking free of charge.

Do I need to choose my boat when booking?

No, the choice of boat (1 or 2 seats) is made on site on the day of your descent.

What does “the central seat” mean?

Each two-seater canoe has a seat in the center, called the “central seat”, which is specifically reserved for children aged 7 to 12. This seat is not accessible to adults.

I have a child under 7 years old and I would like to book a guided descent. How do I proceed?

For any descent with an instructor, we kindly ask you to contact us by phone first. We will then explain how to complete your booking online.

I have a Smartbox, Wonderbox, etc.: how do I book?

For any booking with a Smartbox, Wonderbox or similar voucher, please contact us by email at: contact@canoe-ardeche.com

I have a partner code: how do I use it?

To book with a partner code, click on the “I have a partner code” button, enter your code, and follow the steps of the online booking process.